The Nigerian Civil Aviation Authority, NCAA, has ordered that all mobile phones must be completely switched off during flight take-off and landing.
The NCAA also banned the widely accepted “flight mode” practice, stressing that the option will no longer be permitted.
The Director General of Authority, Capt. Chris Najomo reportedly stated this during a stakeholders’ meeting themed “National Civil Aviation Security Committee Meeting” in Abuja on Tuesday.
According to Punch, Najomo said the regulation concerning phones and other electronic devices in Nigeria.
“All mobile phones, I repeat, all mobile phones and other portable electronic devices should be switched off during at least the critical phase of flight on all Nigerian airlines. Switched off.
“There’s nothing like anything like flight mode any longer. Must be switched off. Nigerian air operators are therefore required to amend their operations manual to reflect this requirement and submit to the NCA for approval, if different from this resolution,” he stated.
NCAA warned that the era of “business as usual” is over, highlighting a series of tough measures to address the growing trend of unruly passenger behaviour across the country’s airports.
Najomo said the Authority was committed to enforcing stricter compliance by both airlines and passengers, while also introducing public enlightenment campaigns to sensitise travellers on their responsibilities.
“I had to call this stakeholders meeting because going further, we know what the responsibilities of the airlines are, what the responsibilities of passengers are, and where the CA, the FAAN, AVSEC stands. I can assure you where we have decided. I’ve told the Director of Consumer Protection we’re going to do a lot of radio jingles, TV series.
“We’re going to go on air. We’ll make sure that we take all these preambles of informing passengers, going further of their responsibilities, and going further, things will not be as usual as what it is. If you’re unruly, you’re unruly.
“So, you see, we have a new beginning from where we are. It will not be as business as usual. I can assure you that. It will not. And I want to also tell the airline operators here, we are going to start checking that you would do the adequate training,” he said.
Capt. Najomo emphasised adequate training of conflict resolution for NCAA staff, advising operators to make sure this is done at their quarters.
He added, “The threats we face in aviation, steaming from deliberate or attempted sabotage, non-compliance with aviation protocols by traveling public, non-implementation of approved standard operating procedures by service providers, non-cooperation or collaboration among agencies at the airports or systemic oversight require, one, a decisive, united, and accountable response, which I’ve just explained.
“We are going to do a mock response next week. We are going to carry it out in Lagos and Abuja, and we are going to come up with a result. And I’m going to go public and tell them what we have come, what we have decided.
“So if you think in your mind you are going to come and be unruly passengers, we’re waiting for you. Aviation security personnel and law enforcement must be reinforced with training, professionalism, and clearly defined rules of engagement. All stakeholders, from airlines to intelligence partners, must work without silos to share threat intelligence and coordinate rapid response.”
He stressed that while unruly acts could never be eliminated, authorities must be prepared to handle them “professionally and responsibly.”
“The reality is that unruly acts can never be eliminated totally. So, we must be ready to manage and resolve these incidents, and if and when they occur, in line with the standard protocols, professionally and responsibly,” Najomo concluded.