The Nigeria Civil Aviation Authority (NCAA) has strongly condemned the growing trend of international airlines transporting Nigerian passengers halfway to their destinations, only to have them deported due to visa or entry restrictions.
Expressing concern over the distress and financial burden placed on affected travelers, the NCAA has announced strict measures against airlines engaging in this practice.
Michael Achimugu, NCAA’s Director of Consumer Protection and Public Affairs, stated in a release on Thursday that the authority has received numerous complaints from passengers who were denied entry or returned to Nigeria at transit points.
“These actions, which involve the refusal of boarding or denial of entry at intermediate or transit stops due to visa and travel restrictions, are completely unacceptable,” Achimugu said.
He stressed that airlines have a responsibility to properly screen passengers and provide accurate information on travel requirements before issuing tickets or allowing them to board.
Referring to the Nigeria Civil Aviation Regulations 2023 (Part 19.21.1.1), the NCAA reiterated that it is the duty of airlines and their agents to inform travelers of any potential entry restrictions before departure.
“Passengers should not be put in a position where they are denied entry or returned to Nigeria only upon arrival at transit stops,” Achimugu added.
To curb the practice, the NCAA has introduced immediate enforcement measures.
“Effective immediately, any airline found engaging in such practices will face regulatory action, including fines, suspension of flight operations, or other penalties deemed appropriate,” Achimugu warned.
He urged airlines to comply with regulations and uphold professionalism to protect the rights of Nigerian passengers.
“The NCAA expects the cooperation of all airlines in maintaining the integrity and professionalism of the aviation industry, as well as ensuring the wellbeing of Nigerian passengers,” he noted.
